What patient care will be provided?

At Hearing Associates, we strive to deliver outstanding value through our custom treatment plans for each patient. Whether it is managing tinnitus symptoms, hearing loss, or balance issues, we will recommend a treatment plan that best fit the lifestyle and needs of the patient. All of our providers are committed to patient satisfaction, continuing education, and exceptional service. This commitment has kept Hearing Associates at the top of our industry since 1987.

What services are currently offered?

Hearing Associates offers complete audiological services, including hearing evaluations, tympanometry, hearing aid assessment, hearing aid fitting, and many other services. We pride ourselves in our program “Your Hearing Journey.”  Throughout these classes, our team will work with patients, and their families, on the implications of hearing loss and how best to communicate. 

What is the difference between an Audiologist and an ENT?

An ear, nose, and throat (ENT) doctor’s main focus is the physical properties of the ear. The ENT can diagnose and offer treatment options such as surgery or medication when appropriate. An Audiologist is a licensed health care professional who diagnoses hearing loss, balance problems and vestibular system conditions of the ear, as well as prevent and manage these conditions. The audiologist can provide the needed information to the ENT that allows them to decide what medical or surgical treatment option may be best. The audiologist is the professional most qualified for assessing, fitting, and following up with the hearing aid candidate.

Will I be given the results for my patient?

Patients of Hearing Associates receive a comprehensive report showing the results and recommendations. We can submit these reports via fax, email, or mail to the referring physicians.

What insurance do you accept?

Click here to view our complete list of insurances accepted.

What finance options are available?

Hearing Associates has partnered with Wells Fargo for financing options to those individuals who qualify. Click here to learn more.

Referring Patients to Hearing Associates

Hearing Associates provides audiological services for everyone: from small children to seniors.

Good patient referral examples include patients who:

A quick guide on when to refer your patients to an audiologist or to an ENT:

  • Known need for hearing aid(s)
  • Foreign body in ear
  • Family history of hearing loss
  • Diminished hearing in one ear
  • Complaint of inability to hear
  • Noise Exposure
  • Monitoring for ototoxicity

As audiologists, it’s our role to measure, diagnose, and manage the patient’s hearing loss. If necessary, we will enlist an otolaryngologist to assist with the diagnosis of the etiology of the ear or hearing disorder.

Throughout the years, Hearing Associates has worked closely with the ENT Clinic at The Mason City Clinic serving Mercy North Iowa Hospital, Mason City. The staff of Mason City ENT Clinic continue to be an integral part of sharing the care for mutual patients. 

Tips for Physicians, Nurse Practitioners and Medical Office Staff

Creating the Best Environment for Communication:

  • Reduce the background noise (music, television, etc.)
  • Face your patient directly when speaking to them.
  • Stay at eye/ear level with the patient when talking with them
  • Stand no more than four feet away from your patient.

 Things You Can Do:

  • Before you speak, get the patients attention.
  • Do not adjust your volume. A raised voice can sound distorted, making it even more difficult to understand.
  • Do not cover your face while you are talking.

If your patient is having difficulty understanding something you are saying, rephrase the sentence.  It is also a good idea to provide written information when possible.

Things to Understand about Hearing Technology:

Hearing technology takes time and practice to become accustomed to. Your patients will need time to learn about their device and finding the settings that work best for them. Hearing sounds that they’ve missed for months (or years) again will take an adjustment period.

While hearing devices can help amplify sounds, nothing can restore the damage that has caused permanent, sensorineural hearing loss. Today’s digital hearing devices greatly help in compensating for the hearing loss, but they do not totally correct the ability to hear and understand speech.