Carmen

Hearing Instrument Specialist

Born: Mason City, IA

Raised: Mason City, IA

Current Residence: Mason City, IA

Family: Husband Patrick, 3 kids (Alana, Brady, Peyton)

Pets: Dog (husky/boxer mix) named Iowa and a cat named Bella

Education: Bachelor of Arts in Communication from Cardinal Stritch University, Milwaukee, WI and Bachelor of Science in Human Services & Psychology, Buena Vista University, Mason City, Iowa

Hobbies: Reading, baking sweet treats, spending time with my family, watching scary movies

Why Audiology: After teaching preschool for 10 years, I decided to follow my passion for helping others and my interest in psychology, so I obtained my 2nd degree and worked in the social worker field before making my way to Hearing Associates. I enjoy working with people of all ages, and seeing the end result as their lives are forever changed with the use of hearing aids.

Alex NewDirector of Operations

Born: Sioux City, IA

Raised: Storm Lake, IA

Current Residence: Northwood, IA

Family: His wife, Laura, and son, Lincoln

Pets: Mogli, their 140lb Newfoundland, and Zena, their energetic Lab mix

Education: Bachelor of Science in Psychology, with an emphasis in counseling, from Iowa State University

Hobbies and Interests: Spending time with family and friends, traveling, watching movies, singing in the River City Men’s Chorus, horseback riding, volunteering, and watching the Iowa State Cyclones play.

Heather 1Insurance & Billing Coordinator

Born: Osage, IA
Raised: Mason City, IA
Current Residence: Clear Lake, IA
Family: David - Husband
Pets: Two Cats (Rocky and Rue)

Education: Associates of Arts degree from North Iowa Area Community College in Medical Office Specialist and a diploma in Medical Coding.
Hobbies and Interests: Spending time with family & friends, traveling, and crafting.

KatelinFront Office Professional

Born: Mason City, IA
Raised: Mason City, IA
Current Residence: Mason City, IA
Family: Her husband, Cody
Pets: Their cats, Koda and Shankshah

Education: Associate of Arts degree from North Iowa Area Community College with a certificate in Human Service.
Hobbies and Interests: doing anything outdoors, photography, and being surrounded by family and friends.

Carrie GalkinFront Office Coordinator

Born: Mason City, IA
Raised: Clear Lake, IA
Current Residence: Mason City, IA
Family: Her children, Bailee and Brandon.
Education: Associate of Arts degree from North Iowa Area Community College.

Hobbies and Interests: She loves spending time outdoors, but only in the summer, playing golf, shopping and watching her children participate in their many activities. Carrie loves to laugh, sing and smile, but most of all, loves being a mom.