Patient Care Coordinator

Born: Charles City, IA

Raised: Charles City, IA

Current Residence: Mason City, IA

Family: Husband, Robert, and daughters, Sadie and Sophie

Pets: One dog, Sullivan (Sully), a miniature Shih Poo

Education: Bachelor of Science with a double major in Human Services and Psychology from Buena Vista University; Master of Science in Family Psychology from Capella University

Hobbies and Interests: Crochet, knitting, spending time with family, reading, watching movies

DarianFront Office Professional

Born: Des Moines, IA

Raised: Des Moines, IA

Current Residence: Mason City, IA

Family: Her parents and two younger siblings, Daniel and Dylanie

Pets: Her bunny, Baby

Education: Associate of Arts degree from Southwestern Community College and Bachelor of Science in Psychology from Drake University

Hobbies and Interests: Loves spending time outdoors, playing sports (especially basketball), hanging out with friends and family, and watching movies.

Alex NewDirector of Operations

Born: Sioux City, IA

Raised: Storm Lake, IA

Current Residence: Northwood, IA

Family: His wife, Laura, and son, Lincoln

Pets: Mogli, their 140lb Newfoundland, and Zena, their energetic Lab mix

Education: Bachelor of Science in Psychology, with an emphasis in counseling, from Iowa State University

Hobbies and Interests: Spending time with family and friends, traveling, watching movies, singing in the River City Men’s Chorus, horseback riding, volunteering, and watching the Iowa State Cyclones play.


Hearing Instrument Specialist

Born: Mason City, IA

Raised: Mason City, IA

Current Residence: Mason City, IA

Family: Husband Patrick, 3 kids (Alana, Brady, Peyton)

Pets: Dog (husky/boxer mix) named Iowa and a cat named Bella

Education: Bachelor of Arts in Communication from Cardinal Stritch University, Milwaukee, WI and Bachelor of Science in Human Services & Psychology, Buena Vista University, Mason City, Iowa

Hobbies: Reading, baking sweet treats, spending time with my family, watching scary movies

Why Audiology: After teaching preschool for 10 years, I decided to follow my passion for helping others and my interest in psychology, so I obtained my 2nd degree and worked in the social worker field before making my way to Hearing Associates. I enjoy working with people of all ages, and seeing the end result as their lives are forever changed with the use of hearing aids.

KatelinFront Office Professional

Born: Mason City, IA
Raised: Mason City, IA
Current Residence: Mason City, IA
Family: Her husband, Cody
Pets: Their cats, Koda and Shankshah

Education: Associate of Arts degree from North Iowa Area Community College with a certificate in Human Service.
Hobbies and Interests: doing anything outdoors, photography, and being surrounded by family and friends.